CU*Answers Adds Category Labels to CU*BASE Alert Emails

Starting in May, CU*Answers, the 100% credit union-owned, data processing CUSO, began labeling the emails that accompany CU*BASE® Alert posts with specific alert categories. These new alert categories include ‘Scheduled Maintenance’, ‘Unscheduled Maintenance’, ‘Unexpected Issue’, ‘Resolved Issue’, ‘Connectivity Interruption’, and ‘CU*Answers Staff Meeting’. These categories were selected as they are among the more common types of alerts that are posted to the CU*BASE Alerts page. This is part of an effort to more conveniently organize alerts for CU*Answers clients, and to help them determine which alerts are most relevant to their credit union staff, while still keeping pertinent information secure within the CU*Answers network.