CU*Answers, the 100% credit union owned CUSO, is enhancing its parameters for its Courtesy Pay program within CU*BASE® to give the ability to require an ACH deposit within a specified number of days for activation, deactivation or reactivation. This update will allow credit unions to make their Courtesy Pay program contingent on the member signing up for an ACH direct deposit arrangement and continuing to receive ACH deposits in order to retain their Courtesy Pay privileges over time. A minimum dollar amount can also be defined to help focus the requirement on a payroll or other significant deposit.

Another update to the Courtesy Pay program is to the automated routine that handles reactivation, the configuration of which will be changed to daily rather than monthly. Unlike initial activation and deactivation, the reactivation routine is currently only done on the first of the month.

Per a representative at CU*Answers: “Many credit unions have voiced that they don’t want to wait that long to restore a member’s ANR privileges, and that as soon as the member brings their account back positive again, after a day or week or two, they want to reactive the member’s negative balance limit. We agree that offering more flexibility is a great idea, and therefore with this release, you will be able to update this setting in your scoring configuration.”