CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, offers multiple imaging strategies that are integrated to its core data processing platform CU*BASE®. The first option is and online imaging strategy, a hosted solution that does not require a server at the credit union branch. CU*Answers takes ownership of server maintenance, patches and upgrades, physical security, disaster recovery, security from electronic threats, and more, so that the CU can focus on its members. This solution included various member and lending documents that are programmed into the CU*BASE system along with imaging of receipts, driver’s license, accounts payable invoice and eSignature for any of these documents.

The second strategy is the enhanced online imaging strategy, which allows the CU a greater degree of freedom with loan and membership documents, while keeping upfront costs down. This solution includes all of the above from the online solution along with the imaging of various other basic member forms.

The third option is an in-house imaging strategy that allows the CU to set the rules for document types, retentions schedules, and more. The in-house strategy puts greater responsibility on the credit union, while offering increased capabilities to take your imaging strategy to the next level.

To learn more the about the CU*Answers Imaging Solutions and eDOC Innovations imaging software, please contact John Beauchamp at jbeauchamp@cuanswers.com or at 800-327-3478 ext. 228.