Last year CU*Answers the 100% credit union-owned CUSO that specializes in data processing reached a milestone by working over 100,000 collections accounts for the year. That record came toppling down just 10 months into 2016. “Although we projected to break our previous record, I did not anticipate it being broken soon soon,” said Jerry Collins, collections manager. “The team has been working really hard at improving its effectiveness this year and this process shows how well they have achieved that goal.”

By reaching out to more members, the CUSO gives credit unions a better return on their investment and the members are more aware just how the credit union is there and willing to help them through difficult times or situations.

For more information, visit the CU*Answers website.