Twenty-three credit unions renewed contracts for DocLogic, eDOC Innovations’ mobile enterprise digital transaction management (mDTM®) solution. eDOC has always recognized the long term value of client retention by promoting client satisfaction and continuously improving their products and services and the ways they deliver them.
“We are always pleased to add new clients, but long term client renewals are a true endorsement of the benefits credit unions nationwide are achieving using our intuitive solutions,” explains Mark Fierro, EVP at eDOC Innovations. “As a technology provider, eDOC must continually evolve and update our applications to meet the changing needs of credit unions and their members.”
eDOC receives valuable market feedback through its collaborative client focus groups. Having this well-established, long term client base produces a rich exchange of ideas. eDOC is committed to strong client relations and prescribes to the business imperative that success is achieved through a solid, referenceable client base. For more information visit: http://edoclogic.com.