With mobile Remote Deposit Capture (RDC) becoming mainstream, RIPCO Credit Union, based in Rhinelander, Wisconsin, recently signed with eDOC Innovations to provide their 12,800 members the added convenience of mobile RDC using smart devices.
Karen Piehl, RIPCO’s Vice President of Operations, recognizes the need to provide “sticky” and exciting solutions that enhance the member experience. Piehl said, “Mobile driven solutions are becoming more and more the must-haves in the financial world. Members want the option of managing their financial business without having to transact in the traditional way. We have to have it! Because if we don’t, there will always be those who will go elsewhere to get it.”