The Internet Retailer Support Center is a new support desk at CU*Answers for credit union virtual channel project managers. The Internet Retailer Support Center (IRSC) brings together several digital strategy products into one cohesive location and a single point of contact. Credit unions looking to expand their virtual channel marketplace will be able to shop and explore the offerings online as well as check project development status.
The IRSC will initially focus on the free Mobile Hybrid App provided by CU*Answers. IRSC Account Executives work with CU*Answers clients to fulfill the necessary perquisites to launch these mobile apps to the appropriate app stores for mobile devices.
In the near future, the IRSC will begin launching new online member application processes and take over project management for established virtual channel products such as CU*Answers’ self-service channel custom branding options.