CU*Answers, a 100% credit union owned, cooperative CUSO, has expanded their education materials by investing in video tutorials. Amethyst Schott, Technical Writer at CU*Answers says, “Show Me the Steps online help began as a how-to supplement to CU*BASE^® online help and was designed to cater to those who learn from simple, step-by-step written instructions. But now, with the recent integration of 88 video tutorials, Show Me the Steps has evolved as a program also relevant to the visual learner.”

Schott continued, “Many of the videos are also interactive, so in that way, they benefit the users who learn best by doing. Credit unions report an overall reduction in errors and increased efficiency from the usage of the robust tutorial series.”

“Show Me The Steps” combined with video is a recipe for innovation at CU*Answers. Topics include overviews of CU*BASE GOLD and associated products such as It’s Me 247 online banking and EasyPay bill pay. For a complete list of Show Me the Steps and tutorial videos, contact a CU*Answers Client Education or Sales Representative. Other demonstration overview videos are also available online at http://ondemand.cuanswers.com/.