CU*Answers announced that as part of a recent CU*BASE release it now includes a new statement reconciliation and analysis feature for credit unions to instantly review their member statement and e-statement activity. They said this newest dashboard was developed as a database mining tool intended to offer clients a better understanding of their statement generation and member trend analysis, without having to create separate custom reports or spreadsheets.
The statement reconciliation/analysis provides a detailed breakdown of a credit union’s statement production to see how many members qualified for a statement. The data is further broken down to see how those statements were delivered (e.g. printed and mailed, returned to CU, e-statements).
The dashboard presents up to 8 statement periods for various statement types (regular/credit card/mortgage), statement format (monthly/quarterly), and statement period. A key benefit is that credit union management is better able to reconcile its statement invoice, as well as instantly see how their statement production is trending over time, and as pertaining to their business goals.
They concluded in saying that the credit union may even view more detailed information for any selected statement period, including statement inserts, mailing details and more.