Over the last couple months, the Earnings Edge team has worked with the team at Meijer Credit Union to implement an automated printed statement fee for their members. The teams reviewed what the goals were for the credit union to implement this new fee. Used CU*BASE to configure the settings based on credit union policies. Performed simulation/testing of a monthly and quarterly statement run to see the results of the settings used in the configuration. They also worked together to finalize the settings and reviewed when the fee would post to members and what reports can be monitored to review fee income.

The teams took this a step further and implemented a marketing club for members that would be automatically excluded from receiving the fee. This would be even if the member elected to have a printed statement instead of eStatements, which are free to their members. This gave the flexibility to allow certain members to automatically be guaranteed to not receive a fee.

Earnings Edge and the Meijer team circled back after the first live date of March 2022 statements to ensure everything is working as designed.

A printed statement fee is just one of the many ways that the Earnings Edge team can assist credit unions in automating their fee programs in CU*BASE.