The Lender*VP Collections team at CU*Answers has added a returning client to their list bringing the current total to twenty-three. The $12 million credit union based in Michigan has over 1,700 members. “We are excited to see that credit unions know the importance of managing their collections portfolio,” said Jerry Collins, the collections team manager. “Having them look to us again when they need assistance shows they know how to manage risk and know who to turn to for assistance.” The Lender*VP Collections team can customize and tailor a collection program including delinquencies and negative accounts to fit any credit union’s specifications.

The Lender*VP Collections team serves as a partner for collections for many of the over 300 clients using CU*BASE^® across the country. Some credit unions are permanent fixtures who have been partners for years and some prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is there to support the clients of its 100% credit union-owned cooperative CUSO.