The Communications team at Xtend is excited to present several new Journey service options now available to clients. Journeys offer a simple solution for credit unions to automate messages to specific audiences easily. From onboarding new members to re-engaging inactive members, Journeys offer ways for credit unions to keep engaged with their members.

The Plastics Journey and the Youth Member Onboarding Journey are two new offerings available for clients to ensure members are aware of and prepared to receive their new card, and to re-engage members as they become adults.

“Member Communications are never more essential than when they are addressing current needs in the member’s life,” said Nathan Koster, Senior Project Specialist. “Our goal is to meet those needs as they arise, not wait until after.”

The Communications team is consistently working to create a wide variety of different Journey topics to offer to clients. Clients are free to reach out to the team with any new ideas for a new custom Journey service.

“The great thing about Journeys is their versatility,” said Dan Deitsch, Project Coordinator. “If you have the data for it, we can make a Journey for it.”

For more information about these new offers and how to sign up, visit the Journeys product page on the Xtend website or email the Communications team at communications@xtendcu.com.