CU*SOUTH, a provider of core data processing services, recently announced that its Managed Services Collections division has aided  TriRivers FCU of Montgomery, Alabama in reducing the credit union’s delinquency rate from 3.68% to 1.31% in a matter of 16 months.

“We attacked the credit union’s collections goal by taking a uniquely personal approach,” comments CU*SOUTH CEO, Leo Vaulin.  “There is no substitute for taking a sincere interest in each and every member who is struggling to pay their bills. Our approach was spending time listening to each member and then collaborating with the credit union to formulate a workable solution that satisfied both parties’ interests,” continues Vaulin.

For more information about the collaborative and managed services provided by the CUSO, access their website at www.cusouth.com.