CU*Answers’ November “Tricks of the Trade” webinar featured resources to assist clients with learning more about features that were implemented with the 17.10 CU*BASE® release. Included in the training were new booklets, brochures, and help topics written specifically to educate clients about the new features. Highlighted features included holds on remote desktop capture deposits, a compromised card feature, and call center analysis tools.
Alycia Meyers, senior technical writer, noted that the series was almost reaching its 70th edition. She attributes its lasting success to the value that CU*Answers and its clients place on education and online learning resources.