Tongass Federal Credit Union, a Ketchikan, Alaska-based credit union, is bringing two-way text member support to their members to assist with loan related questions. The credit union is partnering with cooperative CUSO Xtend, utilizing their partner software Zipwhip. “Members and non-members alike are finding the text communication channel to be more convenient, while credit unions are finding it to be extremely user friendly,” said Liz Winninger, Xtend CEO.

For more information, visit Xtend at their website.