CU*Answers recognized TruChoice Federal Credit Union as the winner of its 9th annual “Spirit of CU*Answers” award. Ken Acker, CEO of TruChoice FCU, accepted the award at the CU*Answers 2019 Leadership Conference on June 19th, 2019, at the JW Marriott in Grand Rapids, Michigan. TruChoice FCU was selected for this award based on how the credit union, who converted to the CU*BASE® core processing platform earlier this year, has really hit the ground running with adoption of CU*BASE tools.
As he presented the award to TruChoice FCU CEO Ken Acker, CU*Answers CEO Karnes said, “even before TruChoice was finished with their conversion to CU*BASE, they started adding their voice to the cooperative by working with us to champion two major software enhancements.” These projects, both of which are intended to add new functionality for members using the It’s Me 247 suite of online and mobile banking tools, will be implemented for all credit unions in the cuasterisk.com network over the coming months.
The Spirit of CU*Answers award, established in 2011, recognizes a client credit union for excellence in a variety of areas. In the past the award has also allowed the CUSO to recognize credit unions who have strong volunteer programs, who’ve demonstrated particularly strong execution and performance or a high level of adoption of CU*Answers tools, who show innovative examples of collaboration and cooperation, who have found new ways to demonstrate commitment to the 7 Cooperative Principles, or who’ve started new businesses in the network.