Site-Four LLC, a data center CUSO, recently completed a live, four-day recovery exercise, providing CU*BASE® core-processing for 70+ credit unions from its high-availability data center located in Kentwood, MI. On the morning of May 7th, recovery teams successfully rolled production from systems at the primary data center in Yankton, SD, to the secondary site and redirected network connectivity for all credit union branch locations. Site-Four daily operations continued from the Kentwood data center until the evening of May 10th, when recovery teams brought systems back online at the primary site.

“Each recovery test and high-availability rollover exercise provides us the opportunity to continually improve the process and adjust procedures accordingly,” states Alan Rogers, Site-Four CEO. “The best way to accomplish this is to practice, learn, document, and repeat.” A comprehensive report covering the details of the exercise is provided to all in-network credit unions.

As part of an ongoing business continuity program, Site-Four, actively maintains a high-availability (HA) core-processing environment with real-time data replication between identical servers located at two geographically dispersed, state-of-the-art datacenters. Regular HA rollover events are scheduled to redirect core-processing and operations to the secondary data center for multiple business days. These rollover events are valuable exercises to help validate procedures and confirm the ability to recover CU*BASE core processing in an effective and timely manner.