CU*Answers, the cooperative CUSO and core data processor, announced that it has promoted two team members to serve as vice presidents of the Mobile Technologies Group (MTG). Ken Vaughn will become VP of MTG Product Design & Business Development and Kristian Daniel VP of MTG Sales & Business Development.
As vice president, Vaughn will continue to drive the success of the MTG with a focus on the management and aggressive expansion of CU*Answers’ mobile products and cross team solutions. In Daniel’s new role, he will continue to drive the business direction and growth of online ordering as well as facilitating the marketing and educational opportunities for self-service MTG products and services.
Randy Karnes, CU*Answers CEO, said: “Over the last four years, CU*Answers has built a mobile development program that now supports over 400 credit union mobile banking applications. The team has maintained its focus on tackling challenging projects such as RDC, biometric authentication, credit card controls and push notifications. Over the next year we will be aggressively pushing to increase MTG brand awareness and custom development initiatives by promoting these two leaders who helped architect and shape this program. We’re looking for big things to come from Ken and Kristian who’ve been pivotal to the group’s success to date.”
Ken began his career at CU*Answers in 2011 as a front-end developer and UI architect for the ASP team. In 2017, Ken was asked to merge the talents and improve cross team development processes of both the mobile app development and online banking teams to form the Web & Mobile Development team. In November 2018, Ken was announced as the manager of the newly formed MTG with a focus on creating highly configurable and marketable mobile & web application products members would love.
Kristian joined CU*Answers in 2012 with the Client Services & Education team where he quickly gained knowledge and expertise of the core CU*BASE® platform through training, client support and other educational opportunities. In 2015, Kristian was asked to help build the brand, products and services for a new client facing online store called the Internet Retailer Support Center (IRSC). Primarily focused on MTG products, this CU*Answers Online Store has generated over 1,000 store orders from over 50 products. Kristian has played a key role in the growth and success of IRSC by providing ongoing client communications, webinars, demos and overall excellent customer service.