CU*Answers, the 100% credit union-owned, data processing CUSO, recently began delivering communications relating to the latest upgrade to LegaSuite software. LegaSuite is the underlying software that PCs use to CU*BASE GOLD and by August 1st, 2021, CU*Answers will be upgrading from version 8.2.2 to version 8.5.4. The communications that are being sent out by the CU*Answers Writing Team serve to remind clients of this deadline and help guide users through the upgrade process.
The last LegaSuite upgrade occurred in 2018 and saw a similar series of emails delivered in the time leading up to the deadline. Because the 2018 email series already used a uniform design and branding, this allowed for a relatively quick turnaround on updated email designs for the 2021 communications.