CU*Answers Imaging Solutions has partnered with eDOC Innovations to make eDOCSignature™, eDOC’s remote signature capture product, native to CU*Answers’ online banking and mobile banking products creating “virtual closing rooms” to facilitate internet lending. This partnership will provide capability to credit unions to provide internet lending to members through a familiar platform, online and mobile banking.

Credit union staff can easily send loan and membership documents right from the core to their imaging system notifying the member they have a document to sign, which they in turn can access from inside online banking and complete the signing on their smart devices. Once signed, the document flows back into the credit union’s imaging system for long term archival. The best part is this is free to credit unions utilizing CU*Answers’ hosted online imaging solution and pennies on the dollar compared to other solutions for those for those leveraging an in-house imaging solution.

John Beauchamp, CU*Answers VP of Imaging Solutions said: “This feature exemplifies the future. Fewer and fewer members want to take time out of their busy schedules to come in to a branch just to sign documents. Rather they want the conveniences of getting business done on their mobile devices wherever they are. By creating an affordable solution that leverages a flat monthly fee model—or in some cases even provided free by the CUSO—versus expensive per click models, we are working to help credit unions become internet retailers and drive that culture into their credit union which will help them remain competitive well into the future.”