Previously CU*Answers added a conditional button on the Time Out window that gave CU*Answers Item Processing clients quick access to view checks in the Item Processing check image archive. With the increasing use of remote deposit capture, users wanted a similar handy way to access checks being deposited via RDC.

With the new CU*BASE 18.10 release, CU*Answers added a new tool to work RDC enrollments/pending deposits that takes eDOC Innovations clients directly into eDOC Innovations’ RDC Vault. Now if a check fails a credit union’s RDC rules, you can easily approve it without needing to remember your credentials for logging into that website.