CU*Answers is adding the ability to track when a member requests a loan payoff quote in CU*BASE^®. Credit unions will now have the ability to automatically generate a tracker when the payoff tool in Phone Operator is used. The payoff requests can then be routed to a loan officer or other employee for follow up.

For more information on this and other features being added at no additional cost to credit unions as part of the 17.05 CU*BASE release, visit the CU*Answers website.