This January, the Writing Team at CU*Answers restarted its “Remember This” campaign. This monthly communication is designed to reignite interest in software implemented from prior CU*BASE^® releases.

CU*BASE, CU*Answers’ core software solution, is updated in two major and several minor releases each year. Because of the breadth of software implemented each year, the Writing Team felt this review was important to not only reintroduce enhancements, but also to explain how each feature could make credit union jobs easier.

January’s topic explained how a small change to a “Currently Serving” configuration would always record the exact individual served at the teller line. The Writing Team plans to reintroduce additional features from the previous two years’ releases throughout 2020.