CU*Answers launches Complete Care Essentials

Starting in the 4th quarter of 2017, CU*Answers Network Services (CNS) launched a new offering for credit unions to assist with infrastructure and cybersecurity management. The offering, Complete Care Essentials, is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies.

“Our goal with Essentials is to be accessible to a larger number of credit unions that need our services,” said Matt Sawtell, VP of Managed Technology Services. “We were challenged to lower our entry price point and we’re using new technologies to change the delivery model. This has reduced our cost of goods by over 40%, all of which we’re passing along.”

Essentials is available to any credit union $30M or under in assets, 10 or fewer employees, and 1 location. The service includes managed firewall, endpoint security, remote and mobile access, Microsoft Exchange, patch management, file storage, backup and log aggregation. As with all CNS managed services, clients will receive detailed reporting on the services rendered.

“This is our commitment to the credit union movement,” Sawtell continued. “We are confident this offering will lend viability to the cybersecurity programs many CUs still need.”