On January 30, 2018, CU*Answers presented a complimentary web-based educational course for credit unions on developing, implementing and testing their Incident Response Program, centered around a strong Incident Response Team (IRT).

“The first step in building your Incident Response Team is to take an inventory of the skills and experience you already have at the credit union and compare them to the required roles and responsibilities of a comprehensive team,” states Jim Lawrence, CBCP, Vice President of Business Continuity at CU*Answers. “Address the gaps by developing the skills internally and/or engaging the support of outside security consultants and vendors. To be effective, the IRT must be prepared for and respond to any incident that threatens an interruption of business operations or the security of information assets.”

During the webinar, participants walk through the multiple stages of a response, relative to the credit union environment, to identify the skills required during each step, the roles and responsibilities of each IRT member, as well as the components that make up the Incident Response Plan.

As part of their commitment to their network of 200+ credit union clients, CU*Answers, a cooperative CUSO, provides professional education courses (classroom and web-based) and consulting services on topics relevant to the needs and current events of the industry.