A name is a powerful thing and getting it right for members is an important priority! CU*Answers heard the Idea Forms and we agree – it’s time to allow for longer last names in CU*BASE^®. So move on over, truncated last names; this enhancement adds a new, separate field to the membership record in which staff can list the long last name for a member, up to a whopping 40 characters!

Because the current last name field is used thousands of places throughout CU*BASE, where space is often at a premium, the CUSO focused on these key member-facing areas in which to incorporate the new long last name field: member update, inquiry, phone operator, teller, statements, notices, misc. member account forms, viewing contact information in collections, FinCEN and OFAC.