CU*Answers enhances configurable holds for direct mail for RDC

West Michigan-based cooperative CUSO CU*Answers is enhancing the configurable holds functionality for direct mail of RDC. If a credit union uses the batch-post capabilities of Mail/Direct Post to post batches of RDC deposits to member accounts, these enhancements will allow them to further refine how holds will be placed on those deposits. Instead of a standard number of days for every item in the batch, credit unions can now configure different hold days based on either the check amount or, optionally, based on a member’s electronic deposit hold group status or simply default hold days for an individual or organization. Credit unions can also control whether or not these items should be subject to the Reg. CC next-day $200 release rule and whether business days or calendar days should be used to calculate the release dates.

If CU*Answers is posting the credit union RDC batches, any changes the CU makes to the new configurations will automatically apply to these batches as well. Additionally, if the credit union make changes to their automated holds configuration, they must update the text the member sees when depositing a check via mobile app remote check deposit that explains how long their check will be held. The enhancements come for free with the CUSO’s 17.10 release of its CU*BASE® core processing platform.