CU*Answers announced its Developer’s Help Desk (DHD) has recently added its newest video to the DHD website for building custom software with CU*Answers.

Scott Page, business manager for the Developer’s Help Desk, said the DHD offers a creative new way for clients to design, build and manage custom development software solutions with CU*Answers. An important tool for helping introduce clients to the DHD initiative is a video series helping describe many of the unique services, techniques and considerations when considering a project initiative.

Page said this newest video is targeted to clients considering a custom project initiative, and various issues the DHD team has seen as clients initiate a custom process. This video focuses on three primary considerations:

1. Clients engaging the DHD too late during their decision process
   1. Signing with a 3^rd party prior to discussing with CU*Answers
   2. Unrealistic expectations as to what a 3^rd party integration process may entail
   3. Will it still meet your intended goals?
2. Understanding what member data is being requested by your 3^rd party
   1. Don’t assume the vendor is requesting only the data you believe is necessary… you may be very surprised!
   2. Performing 3^rd party due diligence, a critical component
   3. Having a vendor exit strategy in case things don’t work out
3. Project cost and timing considerations
   1. Designing and building a custom project – what does it really mean?
   2. Pricing considerations, development layers, project roll-out timing