CU*Answers Client Service Team Trains for Company-Wide Opportunities

The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Conversion Team.  The Client Service Team is a great place for an individual to begin their career at CU*Answers.  The team is the front line of support for clients as it relates to CU*BASE®, CU*Answers software platform.

Being on the Client Service Team requires a very in-depth understanding of the software due to the nature of the calls. The experience that individuals get on the Client Service Team is invaluable, and provides opportunities for growth within the organization.

“The Client Service Team is not only the front line of support for the software, they also host training sessions throughout the year, are responsible for training new clients prior to converting to CU*BASE, as well as post conversion support, states Pauline VanZalen, Manager of the Client Service Department.”