Randy Karnes, CEO of CU*Answers, a 100% credit union-owned core data processor, recently shared his thoughts on leadership and management with CUToday.info as part of its series “THE corner.” Topics discussed during the interview included leadership, where he finds managerial inspiration, the CU*Answers “Be an Innovator” program, and more.

In the article titled “Leadership is Influence, Not Mandate,” Karnes also discusses the mistakes leaders often make while wrestling with dilemmas: “Making decisions with the confidence of being “in control” of things will lead to more mistakes than successes. Leadership is influence, not mandate. Control is a mirage. See the world for what it is; negotiate opportunities for win-win moments between people, organizations, and communities.”

Karnes and CU*Answers encourages everybody in the credit union industry to read the interview. For the full article, visit CUToday.info’s website.