CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, has begun rolling out a mid-year update to the Mobile 4.0 app. The process to update Apple & Android mobile apps for credit unions began on October 14. The updates must go through the Apple and Google approval process and will release accordingly. Once this update is live in the app stores, credit unions should expect a 2-3-week timeframe before most members have updated to the latest version.
Much of this year’s update includes behind the scene fixes and minimal improvements to the user experience for features like RDC and eSignature, none of which should impact support or cause member confusion. However, some credit unions might choose to market and turn on features at their own pace following the update. For example, enabling RDC payments/deposits to credit cards or loans requires an optional CU*BASE configuration.