Community West Credit Union (Kentwood, MI) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client of CU*Answers, the credit union receives unlimited free member check image copies and has received free implementation of member check images to It’s Me 247, CU*Answers’ home banking platform.

In addition to check processing services, the CU utilizes mobile RDC which is a collaborative endeavor between eDOC Innovations (backend software) and CU*Answers (mobile app). They are also a long time eDOC Innovations Client, utilizing CheckLogic Branch, eDOC’s Check21 Solution.

Bundling these services is a great fit for any credit union. Electronic member check processing, mobile RDC and CheckLogic Branch are implemented, trained and supported by the CU*Answers Item Processing team utilizing software provided by eDOC Innovations. Two companies working closely together resulting in one reference point for all things pertaining to check processing.