Lender*VP Collections, a division of CU*Answers, serves as a partner for collections for many of the over 200 clients on the CU*BASE^® system across the country. Some credit unions are permanent fixtures who have partnered with the Lender*VP team for years, while others prefer a ‘repair and return’ policy. In either case, Lender*VP Collections is there to support the clients of its 100% credit union-owned cooperative CUSO.

Earlier this year, a $600M Michigan-based credit union was looking for more continuity of contact and concentration of services and looked to the CUSO. During their due diligence, the credit union learned how Lender*VP Collections works with the credit union and within their policies instead of taking over and running things as they choose. They saw the benefit in choosing a professional and established organization that operates as an extension of the credit union with many customizable choices and not the typical third party. The credit union made the ultimate decision to partner with CU*Answers.

For more information on Lender*VP Collections, contact Jerry Collins or click here.