Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. $257M 1st Community Federal Credit Union (San Angelo, Texas) purchased an ownership block of 200 shares to become the CUSO’s 80th owner. Xtend CEO Liz Winninger commented: “Xtend is pleased to welcome 1st Community FCU as the…
Xtend, a West Michigan based cooperative CUSO, has announced that it will be hosting its first ever contact center roundtable. The September 18th event is open to credit union contact center professionals around the country. Participants will discuss and share trends, challenges and best practices. The event will be held at Xtend’s headquarters in Grand…
Companies want their marketing designs to tell stories about their brand, mission and accomplishments. In Xtend’s case, those stories needed a few “facelifts”. Xtend launched its new branding with new graphics, logos, print marketing, web pages, banners, business cards and much more all to achieve more brand cohesion and give the West Michigan CUSO an…
Xtend, a Grand Rapids-based CUSO, has announced its semi-annual Xtend Sales and Marketing Roundtable dates of August 6 & 7, 2018, which attracts marketing and sales professionals across the country. The event allows credit unions to participate in an intimate conversation with their peers, sharing best practices for marketing initiatives. The group discusses trends in…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. $113M Affinity Credit Union, located in Des Moines, IA, purchased an ownership block of 200 shares to become the CUSO’s eighty-second owner. Xtend Board Chairman Mark Richter commented: “The board is pleased to welcome Affinity Credit Union…
West Michigan CUSO, Xtend, recently informed client credit unions about upcoming changes to its Member Reach program. Member Reach provides the opportunity to deliver regularly scheduled emails to credit union members, promoting products, welcoming new members to the credit union, informing members of milestones with their membership, about reward programs, and more. Previously, Member Reach…
Xtend’s marketing campaigns have started the 2018 year off with a very strong first quarter. The CUSO’s annual marketing campaign solution, RevGen, has been particularly successful, assisting in driving large numbers for credit card applications and balance transfers. Kent County Credit Union saw its credit card applications more than double during the RevGen campaign period…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union owner. Affinity Credit Union of Des Moines, Iowa, became the newest stockowner and is the CUSO’s 82nd owner. Xtend Board Chairman Mark Richter commented: “The board is pleased to welcome Affinity Credit Union to our CUSO ownership pool.…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned CUSO, announced the dates for its annual leadership conference and stockholders meeting, which will be held June 26th. Xtend is celebrating its 15th year in business this year. Growing from its original offering of shared branching services, Xtend now offers back office bookkeeping, contact center and communications related…
In a letter sent to Xtend stockholders, Liz Winninger, Xtend’s CEO, announced that it has issued its fourth stock dividend in four years. The CUSO’s fiscal year, which ended on September 30, included record-setting performances in total sales, year-on-year revenue growth and transactions across all of its volume-centric brands. In the letter to owners, Winninger…