The West-Michigan based cooperative CUSO, CU*Answers, recently announced that as of November 2019, the Client Services and Education Team has added another client services representative to team. Laura Welch-Vilker, VP of Client Services and Education said, “Alexandria Timm joins us with a background in customer service and over a year’s worth of hands-on CU*BASE experience.…
In addition to supporting automated consumer loan skip pay programs with monthly payment frequencies, CU*Answers now supports automated skip pay programs for loans with weekly and bi-weekly payment frequencies. Credit unions will be able to offer this popular program to more members and the timing is perfect! Skip pay programs are commonly offered by financial…
CU*Answers and iPay have partnered to provide an integrated online banking bill pay experience to client credit unions and their members. Previously accessed through a single sign on connection, this new native integration now allows members to easily enroll online and perform a variety of services, including adding payees, viewing bills electronically (from participating vendors),…
CU*Answers announced its Developer’s Help Desk (DHD) volumes are growing as the number of custom projects being completed and project requests submitted continues to escalate. During the fourth fiscal quarter of 2019, 82 custom projects were fully completed, which represented nearly 3,000 programming hours. Additionally, 129 custom project requests were submitted, which represented an increase…
Credit union can join the AuditLink team Monday, November 4 from 1:30 pm – 2:30pm ET, as they review compliance with rules and guidelines imposed by the Bank Secrecy Act (BSA). The educational webinar will look into the configurations and procedural operations of CU*BASE® tools that are used in monitoring, evaluating and reporting on the events…
CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, will continue the practice of offering flu shots to their employees and family members. With the upcoming flu season approaching, CU*Answers is taking cautionary steps to keep employees healthy. CU*Answers provides this great benefit to its employees as a way to stay healthy…
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country, setting the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on vendor management and the people who drive the innovation, technology that sets AuditLink apart from all others. Join Jim…
CUSO Magazine, a digital publication from the cuasterisk.com network providing industry related news and articles, recently announced the launch of an exciting new weekly subscriber contest. All current subscribers are automatically entered for a chance to win a CUSO Magazine branded 20oz YETI Rambler®. Winners are announced each Friday. “Our subscriber numbers have grown quickly…
CU*answers, a 100% credit union-owned CUSO, has been busy with preparations for this year’s 2019 CEO Strategies Conference. The event will take place form November 11-14. All sessions will be hosted at Devos Place in Grand Rapids, Michigan. The CUSO will also be kicking off the celebrations for their 50th Anniversary during this week. An…
CU*Answers has been busy with gathering donations for West Michigan Meals on Wheels. Each year the staff at the cooperative CUSO participates in the fall donation drive. The drive benefits seniors in the West Michigan area that are home bound. This year the staff generously donated items requested by the organization such as non-perishable food…