CU*NorthWest, a 100 % credit union-owned CUSO will take part in the 2013 California and Nevada Credit Union League’s Annual Convention. The event is taking place from October 28-30 and is being held in San Francisco, CA at the Hyatt Regency Hotel. This year’s theme is “Reach: Reach Up, Reach Out, Reach Deep”. As part…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Quality Control Team. The Client Service Team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients…
The West-Michigan based cooperative CUSO, CU*Answers announced that to date in 2013 the SettleMINT EFT Team has successfully completed 14 Online Credit Card Conversions, and 27 ATM/Debit Card Conversions. “The calendar for 2014 is beginning to fill up as well, and we expect to have another full year”, states Heather French, SettleMINT Account Executive. Heather…
CU*Answers, the 100% credit union owned, cooperative data processing CUSO located in Grand Rapids, MI, announced its next upgrade to its CU*BASE® core data processing software with its 13.2 release. The scheduled enhancements include major contributions from the Lender*VP team of experts laying new groundwork for Wisconsin Credit Unions. This particular upgrade includes six additional…
CU*Answers, the West Michigan-based core data processing cooperative CUSO, announced that it had recently completed converting Florida Hospital Credit Union (Alamonte Springs, FL) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self- service capabilities. Several of these include…
West Michigan-based core processing cooperative CUSO, CU*Answers, reported that one of their newer clients, First Financial Credit Union, doubled the accounts assigned to them in just over a month. “The client was so impressed with our work and our model that they increased their investment with us by two fold,” exclaimed Jerry Collins the Team…
CU*Answers, the core processing cooperative CUSO, once again increased their Collections portfolio adding another client. First United Credit Union in Grandville, Michigan converted from another agency to CU*Answers after hearing about their processes through networking with the Credit Union data processor. CU*Answers offers ancillary services like bookkeeping and web services in addition to Collections and…
Core processing CUSO, CU*Answers admits that increasing collections work is normally not a good thing but when you are assisting your client’s needs it is productive news. CU*Answers handles Collections for their clients and reports that the volume of clients is increasing. At the same time last year CU*Answers was doing about 6,800 accounts a…
Why would a data processor care about Collections training? CU*Answers, the West Michigan-based cooperative CUSO, has found that training benefits both their clients and the CU*Answers staff. The clients network and learn from each other through mediums such as roundtables, onsite training, and web training, and in turn the CU*Answers staff and programmers learn how…
Core processing CUSO, CU*Answers announce that the ever-popular Collections Roundtable resumed in September after a short hiatus for the summer. CU*Answers offers this forum to their client Credit Unions to review changes and options for handling all facets of Collections. The program has become so popular CU*Answers had to create two sessions to handle the…