CU*Answers, the 100% credit-union owned cooperative CUSO, is offering Cooperative Campaign, a new marketing opportunity for participating credit unions to have a low maintenance, inexpensive, and professional digital marketing solution. These monthly campaigns give the capability for credit unions to increase membership size, let members know about products and services, as well as other marketing…
CU*Answers, the 100% credit-union owned CUSO, based in Grand Rapids, MI, will continue it’s “Get Connected” series with John Beauchamp, VP of Professional Services – Imaging Solutions. This will be the second live, unscripted event in the series hosted by CMS sales administrator Julie Gessner. The webinar will be on Wednesday, November 29 from 2:00…
CU*Answers announced its Developer’s Help Desk (DHD) will host 2 one-hour web sessions to introduce the DHD’s new strategy for building custom software with CU*Answers. Scott Page, business manager for the Developer’s Help Desk, said this DHD initiative represents a new road for partnering on project development solutions. Today, more CU*Answers clients than ever are…
Liberty Lake-based core data processor, CU*NorthWest, announced that County Schools FCU of Ventura, CA, successfully converted to the CU*BASE® data processing system. The credit union represents 7,400 members and $53.7 million in assets. County Schools FCU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, mobile…
CU*NorthWest, the Liberty Lake, Washington-based cooperative CUSO, announced that it recently migrated its core production and high availability environment to the latest POWER8 server technology. The CUSO is utilizing these new servers to serve credit unions across the nation shared between three group providers. Kinsey Hiett, the CU*NorthWest AVP of Operations noted: “The new IBM…
RVA Financial, formerly New Generations Federal Credit Union, recently launched a new website. The new design is responsive and has many great features such as a scrolling services section, featured rates, direct login widget for online banking, and integrated site search. This new website greatly improves member experience by providing a modern website that will…
CU*Answers, a 100% credit union-owned CUSO, held their 13th annual 2017 “CEO Strategies Week” conference last week in Grand Rapids, Michigan. CEOs from 70 credit unions and CUSOs from across the country gathered for three days of collaboration, learning, and direct peer interactions aimed specifically at credit union CEOs. The events kicked off with the…
West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that Cindy Stevens has joined the Client Services and Education team as an account executive. Laura Welch-Vilker, VP of Client Services and Education said: “Cindy has an extensive background with CU*Answers, having started on the CSR team in 1998, transitioned to the Conversions team in 2002,…
CU*Answers, in its ongoing mission to provide excellence in client education, schedules hundreds of training sessions throughout the year, highlighted by the Education Express program. “Studies have proven that the incentive to learn is at peak when a topic is current, critical, and commands attention,” said Laura Welch-Vilker, VP of Clients Services and Education. In…
CU*Answers’ Internet Retailer Support Center (IRSC) and the web & mobile developer teams have launched the Daon biometric authentication pilot to 15 credit unions and over 300 users. The new proof of concept allows members to log in to CU*Answers’ It’s Me 247 mobile app using Daon biometric authentication, including face recognition, voice recognition, fingerprint,…