CU*Answers Imaging Solutions in partnership with Virtual StrongBox, Inc. announced 1st Street Credit Union (Sarasota, FL) as the winner in their “My Virtual StrongBox Dash for Cash!” contest. The contest ran for one year from October 1, 2017 until September 30, 2018, with a prize of $1000, and measured participating credit unions’ percent increase in…
CU*NorthWest, a 100% credit union owned cooperative CUSO, announced that Kinsey Hiett, currently Associate Vice President, has been promoted to Vice President, effective immediately. Hiett will be responsible to oversee daily operations of CU*NorthWest’s Liberty Lake headquarters and manage many of the firm’s contract and remote resources. “As CU*NorthWest continues to aggressively expand market-share, I…
The CU*Answers Conversions team converted over 10,800 members for Fire Police City County Federal Credit Union to the data processor’s CU*BASE® platform in September. Fire Police, located in Fort Wayne, IN converted from the ERS platform. The $127M credit union represents the tenth Indiana credit union to join the CU*Answers family.
West Michigan-based cooperative CUSO, CU*Answers, announced that they are receiving great reviews on their Custom Training Edition offering. Custom Training Edition is a copy of the credit union’s live data from the CU*BASE® core platform copied over to a training environment. Laura Welch-Vilker, VP of Client Services and Education, said: “Our clients have always had…
As a critical vendor and core data processor for over 170 credit unions in 23 states, CU*Answers performs live production recovery tests twice each year by redirecting operations of the CU*BASE® platform from the primary data center in Michigan to the secondary data center in South Dakota. This high availability environment involves identical equipment at…
CU*Answers, the 100% credit-union owned, cooperative CUSO, is preparing for a November 11, 2018 upgrade to all CU*BASE® workstations for IBM iAccess and LegaSuite. These updates are required for all CU*Answers clients to keep workstations up to date with currently-supported software. In order to support ongoing reliable printing client networks, CU*Answers has developed a new…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently joined its industry peers and partners at the Iowa Credit Union League Convention in Coralville, IA on September 19-21, 2018. “We always look forward to seeing our customer-owners and other business partners at the Iowa show,” said CU*Answers Executive Vice President Scott Collins. “Since it…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be a tee sign sponsor for the 14th Annual Credit Union Kids Classic on Monday, October 8, 2018 in Tampa, Florida. CU*Answers believes in supporting the chapters that their credit unions are a part of. Proceeds from the golf outing will go…
CU*Answers, the 100% credit union-owned data processing CUSO, headquartered in Grand Rapids, MI, will be working with CO-OP to consolidate the CUSC and FSCC Shared Branching platforms. The consolidation will occur on Wednesday, October 17th, 2018 during non-business hours, to avoid downtime for members who wish to complete shared branching transactions.
CU*Answers, the 100% credit union-owned data processing CUSO, held September’s Vendor Watch webinar series with AuditLink. The free webinar was held on Friday, September 29th, 2018. AuditLink maintains a robust database of vendor due diligence and intelligence and sets the standard for due diligence for a national audience. Vendor Watch is a monthly webinar series…