AuditLink, the audit and compliance division of CU*Answers, has seen continued growth in their Abnormal Activity Monitoring services. The CU*BASE® Abnormal Activity Monitoring tool was developed to quickly sift through transaction activity from various origins in order to identify accounts that warrant additional research and review. Two options are offered: the first is a one-time…
Xtend, a Grand Rapids-based CUSO, has seen a lot of growth over the past years. From a renovation to its current facilities this past fall, to the announcement of new vice presidents, the CUSO has now announced there will be two tracks for developing leaders within the CUSO and will be providing a leadership program…
The West-Michigan based cooperative CUSO, CU*Answers, published another OnDemand video to promote the online banking demonstration account(s) made available to clients using It’s Me 247 Online Banking. These practice accounts offer credit union’s a safe environment to train their newly hired employees on how to navigate through Online Banking and pairs nicely with the Show…
Xtend has announced its annual client summit and owners meeting for 2020. The event will be held on June 16, 2020 in Grand Rapids, Michigan. This will be the 18th year in business for the Grand Rapids-based CUSO. Xtend serves 80 credit unions and CUSO owners and over 300 total clients nationwide. Xtend’s services largely…
OpsEngine, the data center operations group that serves CU*Answers, just migrated a new process to their parallel team and the hosts of their high availability system, Site-Four located in Yankton, SD. This most recently shared processing tool is designed to purge old data as a part of regular system clean-up. This is part of an…
CU*Answers announced that $96M Sycamore, Illinois-based Illinois Community Credit Union recently executed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 10,500 Illinois Community Credit Union members will be converted in October 2020. Illinois Community Credit Union CEO Thor Dolan said: “ICCU is excited…
AdvantageCIO is pleased to announce a new bundled offering, Virtual CIO services. AdvantageCIO uses proven technical leaders with decades of collective experience to provide technical leadership consulting services to firms seeking to squeeze maximum return from ever shrinking budgets. Experts offer a unique blend of technical and business experience and understand how to align IT…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has been working with Rhinelander, Wisconsin-based Ripco Credit Union to prepare for a technology upgrade for their high availability server, with an anticipated project completion and final rollover in early January. The credit union will be deploying a new IBM POWER9 server to act as a backup for…
As part of eDOC’s effort to empower credit unions by offering sticky technology to the industry, they embarked on a 2019 campaign to introduce eDOCSignature to small credit unions nationwide at significantly reduced pricing. A credit union service organization (CUSO) based in Vermont, eDOC’s intent was (and still is) to relieve the burden of high…
For the second year in a row, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, sponsored the Sam Saplot Memorial Scholarship Golf Tournament held at the Kaneohe Klipper Golf Course located at the Kaneohe Marines Corps base on Oahu. The tournament, which raises money for credit union professionals to participate in Western CUNA Management School programs,…