Arthur Hart, CEO of 1st Street CU, based in Sarasota, FL, has been exploring the best ways to push technology to attract younger credit union members while serving the older demographics who are less open to adopting them. His efforts led him to employ a unique initiative by offering a 0.5% interest discount on all…
The CU*Answers Conversions team converted 816 members for IRS Buffalo Federal Credit Union to the data processor’s CU*BASE® platform in July. IRS Buffalo FCU, located in Buffalo, NY, converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a…
The CU*Answers Conversions team converted 2,301 members for Allegheny Kiski Postal Federal Credit Union to the data processor’s CU*BASE® platform in July. Allegheny Kiski Postal, located in New Kensington, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers…
Based in Washington, PA, CHROME FCU has elected to upgrade to eDOC Innovations’ DocLogic Suite. Initially using eDOC’s hosted SaaS solution, CHROME wanted to take advantage of additional options available in an on-site system while retaining the unique features of a hosted solution. CHROME and eDOC worked together to build a unique system entirely customized…
CU*Answers Network Services (CNS) is pleased to announce that Department of Labor Federal Credit Union, in Washington, DC, has joined a group of over 100 other credit unions managed by CNS Complete Care. “We decided to go with CU*Answers Network Services as our IT infrastructure support team for several reasons, but the primary factor was…
CUSO Magazine, a digital publication geared towards providing news and insights into the credit union industry, has recently published its fifth print edition to date, the Summer 2021 issue. The new edition was distributed to over 1,200 credit unions, vendors, and cooperatives and was handed out at CU*Answers’ Annual Leadership Conference to over 140 credit…
AdvantageCIO, a division of CU*Answers, recently announced it has launched a new cybersecurity assessment service to help credit unions ensure they are following cybersecurity best practices. The service takes an industry standard approach by following guidance from the FFIEC, NCUA, and NIST. It inventories a broad range of controls across a credit union’s footprint and…
Last week, Cody Smith alongside Julie Gessner hosted an educational event during which the two conversed on Cody’s new role at CU*Answers and how he can help credit unions gain an edge on earning and build stronger relationships with members. To mention a couple examples, Cody has been working with credit unions on CU*BASE tiered…
AdvantageCIO, a division of CU*Answers, recently announced it has hired its first team member dedicated solely to cybersecurity. The team welcomes Andrew Hinson, who joins with over five years of experience in cybersecurity project work, audit and assessment analysis, audit remediation and senior information technology work in the credit union space. “Along with our focus…
CU*Answers, the 100% credit-union owned cooperative, recently announced the start of the 2021 Debit Card contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…