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  • CU*Answers Offers New Tools through Mobile Web

    CU*Answers, a credit union owned cooperative CUSO, headquartered in Grand Rapids, Michigan, continues to release new mobile web banking features with their upcoming 14.0 release of its core processing platform, CU*BASE® in May. It’s Me 247 Mobile Web Banking is a free offering to credit unions on the CU*BASE platform. Giving members a way to…

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  • CU*Answers launches “It’s My Biz” with Notre Dame FCU

    CU*Answers, in collaboration with Notre Dame Federal Credit Union, launched in beta It’s My BIZ, the first online banking tool specifically designed for business banking. Providing many of the personal online banking features, but with multiple log-on security and configurable access permissions is our first step with this exciting product offering. Planned for the future…

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  • CU*Answers Dashboards Give “Grasp” to Management Teams

    CU*Answers, a core processing CUSO, allocates six programming team members to solely focus on trending analytics ‘dashboards’, delivered through quick access. These dashboards not only provide the numbers, but supply colorful graphs, and export to PDF documents for board and other presentations. Using data already archived, this team provides dashboards designed with valuable trending and…

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  • CU*Answers Exhibits at ICUL Annual Convention

    CU*Answers, the 100% credit union-owned, cooperative CUSO exhibited at the 84th Illinois Credit Union League Annual Convention held April 3-5, 2014. Many interested credit unions stopped by the CUSO’s booth to learn more about CU*BASE®, the robust, credit union-developed data processing software to see it in action. The event concluded with a door prize drawing…

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  • CU*Answers’ “Of Course!” Connects CEOs

    CU*Answers, a 100% credit union-owned cooperative CUSO, has announced that over 140 credit union CEOs nationally have already joined the CU*Answers “Of Course!” website to share policies and ideas, ask questions, and brainstorm new ways to run their business. A CU*Answers spokesperson said “Of Course!” represents a private online community for CEOs utilizing a CU*BASE®…

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  • CU*Answers Adds its Newest Owner

    CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another credit union owner. This newest investor is Lakes Community Credit Union, located in Lake Orion, MI ($80M and 9,000 members). Scott Page, CU*Answers EVP said, “Lakes Community Credit Union marks the 122nd CU*Answers owner, with four new owners already added in…

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  • CU*Answers Schedules May Disaster Recovery Test

    CU*Answers announced that its next disaster recovery test for its CU*BASE® data processing system is scheduled for May 20-22. The credit union-owned CUSO added that recovery teams will be divided between the CU*Answers secondary datacenter located in Muskegon, Michigan and the IBM BCRS hot-site facility in Sterling Forest, New York. A unique aspect to its…

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  • Newest Client Becomes CUSO’s Largest

    For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, its newest client has become its largest.  Indiana-based Notre Dame FCU (57,000 members; $464M in assets) began utilizing the CUSO’s call center, e-communication and compliance monitoring services in conjunction with its April 1st core data processing conversion.  NDFCU migrated to the CU*BASE® data processing suite…

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  • CUSO Adds First Alaska-Based Credit Union Client

    Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO is now providing member service support for its first Alaska-based credit union – Ketchikan, Alaska-based Tongass Federal Credit Union (7,000 members; $67M in assets).  Immediately following the credit union’s core data processing conversion to CU*BASE® in March, the CUSO’s Xtension Call Center team went to work…

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