During a presentation at its annual CFO Focus Group meeting on April 11th, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, celebrated the positive impact of a pricing rollback for its customers and owners at the beginning of 2019. The presentation, which was co-facilitated by CEO Randy Karnes and CFO Bob Frizzle, highlighted the fact that…
Unity Credit Union, in Warren, Michigan, recently launched a new website. The new design is responsive and has many great features such as featured services, an alert bar, rotating banners, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device – large or…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, and Village Financial Cooperative, the Minneapolis, Minnesota-based start-up credit union, announced that their two cooperatives will be working together in preparation for the credit union’s launch this summer by deploying the CUSO’s CU*BASE® core data processing suite. Village Financial Cooperative CEO Me’Lea Connelly commented: “In Minnesota, we are…
CU*Answers, the 100% credit union-owned data processing CUSO, recently announced it will begin offering a native integration for iPay within It’s Me 247, starting this summer. This option will be available for credit unions who are on a direct contract with CU*Answers. The native integration is the second for CU*Answers and its online banking platform,…
CU*Answers announced that its Developer’s Help Desk has reached its two-year anniversary. In its first two years the DHD completed 378 (custom) Design Studio project requests, which encompassed 16,000 programming hours. The volume of Design Studio projects completed in year one increased by 30% and the number of applied programming hours increased by 40%. Scott…
Cooperative CUSO CU*Answers offers its congratulations to Mark Fierro, recently appointed as the new CEO of eDOC Innovations, a software development company specializing in mobile enterprise digital transaction management (mDTM®) solutions. Fierro served as eDOC’s interim CEO since November 2018, and previously as Executive Vice President/Chief Operations Officer. John Beauchamp, CU*Answers Vice President of Professional…
When Trademark Federal Credit Union, in Augusta, ME, adopted eDOCSignature to transition to a digital culture of electronic loan documents for the benefit of the credit union and its members, it became apparent that the features and benefits of the solution facilitated the speedy flow of transactions to completion. After a few months using the…
Xtend Inc., a West Michigan-based cooperative CUSO, recently announced that Unison Credit Union signed on and launched Xtend’s ‘Losing the Love’ program, making them the first client to join in 2019. Xtend now has 5 credit unions signed on for this program which focuses on assisting credit unions with member retention and recapturing the loyalty…
First Miami University Student FCU (Oxford, Ohio) and TruChoice FCU (Portland, Maine) have recently converted to CU*Answers Item Processing for their member check processing needs. As CU*Answers clients utilizing CU*BASE® for their core processing software, both CUs will receive unlimited free member check image copies and free implementation of member check images to It’s Me…
The eDOC Innovations Board of Directors announced today that Mark Fierro has been appointed Chief Executive Officer of the multi-owned CUSO. Fierro, named Interim CEO in November 2018, has been with the company for more than 19 years previously serving as the Executive Vice President/Chief Operations Officer leading the day–to–day operations of the CUSO. “This…