The CU*Answers Web Services and Marketing team recently added a new web developer. With the hire of web developer David Boden, the Web Services team now consists of five full time web developers in addition to graphic designers, content marketers and web quality assurance staff. The CU*Answers Web Services and Marketing team hosts and supports…
Hosting and supporting nearly 300 websites for credit unions and other businesses across the United States, website security is very important to the CU*Answers Web Services and Marketing team. All websites and Internet connected servers are constantly scanned and attacked by bad guys looking for vulnerabilities and opportunities to attack and infect with malware. To…
In October 2021, CU*Answers introduced a new database for credit unions to enter all of the required Home Mortgage Disclosure Act (HMDA) loan information. Coming in October 2022, credit unions will have the ability to upload this data directly into the HMDA website. This enhancement comes just in time for the next required HMDA reporting…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education Team has added a new client service representative to its roster, Drew Knox. Laura Welch-Vilker, VP of Client Services and Education said, “We are excited to have Drew on our team, he is a great asset and has already assisted over…
With the new mobile app 6.0 launch the CU*Answers marketing team has created a set of five predesigned mobile app banners to ease credit unions’ transition to the new app. The banner pack offers a variety of banners featuring card controls, mobile app convenience, “thank you for your membership,” and “welcome to our mobile app.”…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2022 debit card contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, mobile deposit, and debit cards. Contest enrollment is free to all CU*Answers credit…
Servicer Edition represents a comprehensive suite of software products and services that allows businesses to better leverage customer relationships, while simplifying their internal technology buying decisions. Xtend, a Grand Rapids, MI-based CUSO was formed in 2002 to provide back office, loan servicing and marketing services to credit unions who either lacked resources or didn’t have…
The Mobile Technologies Group (MTG) has now worked with over 190 credit unions getting them started with self-service access to Mobile Manager (powered by CU Publisher) to maintain their mobile app content. Mobile Manager lets credit unions maintain their advertisements, branding, navigation of the mobile app, product configurations and much more. “Mobile Manager is almost…
Cooperative CUSO CU*Answers offered its congratulations to Building Trades Credit Union as they launched a new website recently. The new site features rotating banners for current promotions, a featured rates section, an appeal to join the credit union, locators for branches & ATMs, featured product tabs and a news section all on the home page.…
CU*Answers Network Services recently announced that it has finished its testing and quality checking for Microsoft Windows 11 compatibility, and is ready to sell, support, and service all workstations on this version. “We have gotten into a good cadence running new operating systems through our quality control and testing processes as they come out every…