The CU*Answers SettleMINT EFT Team converted over 750 credit card loans for Limestone Federal Credit Union to CU*BASE online credit card platform. Limestone Federal Credit Union, located in Manistique, MI, brought their credit card portfolio in-house. “One of the best benefits for credit unions moving to the online credit card platform is that their staff…
On December 8, the CU*Answers Imaging Solutions team hosted a “Conversations On…” event to discuss ITM (Interactive Teller Machine) authentication methods. “Conversations On…” is a new way for CU*Answers’ credit unions to interact with the CUSO and their peers. This new series of events hosted by CU*Answers will take traditional focus groups to a whole…
Filer Credit Union has launched a new and improved website, with a focus on user experience. The website features a chat function that allows members to easily get in touch with the credit union, as well as a mobile-friendly design. Rotating banners showcase popular products and services, and featured rates and modern icons make it…
West Michigan-based cooperative CUSO CU*Answers recently celebrated the two-year anniversary of its Innovation Center’s opening. The Innovation Center, located in Las Vegas, Nevada, was opened to provide the core data processer with a base of operations in the western United States. Lorie Morse, Vice President of Integrated Technologies & Innovation Center, moved out to Nevada…
The CU*Answers Conversions team converted 16,578 members for Pheple Federal Credit Union to the data processor’s CU*BASE® platform in November. Pheple Federal Credit Union, located in Greensburg, PA converted from the Fiserv Galaxy platform. In addition, the $116M credit union also belongs to the rkGoBig CUSO.
For one week, from November 6-13, credit unions on the CU*NorthWest and CU*SOUTH core processing CU*BASE platform operated from systems at the secondary data center in Kentwood, MI as part of a robust high-availability (HA) program. On Sunday evening, November 13, recovery teams performed procedures to return core processing to the production data center in…
The CU*Answers Conversions team converted over 15,000 members for Jeep Country Federal Credit Union to the data processor’s CU*BASE® platform mid-October. JCFCU, located in Toledo, OH converted from CU-Interface’s mPowered platform. The $77M credit union represents the 23rd Ohio credit union to join the CU*Answers family.
The CU*Answers conversions team converted over 13,000 members for TruNorth Federal Credit Union to the data processor’s CU*BASE® platform in October. TruNorth, located in Ishpeming, MI, converted from the FiServ Galaxy platform. The $194M credit union has three member locations and joins the CUSO’s other Upper Peninsula partners in Michigan as part of the CU*Answers…
Following the conclusion of its October board meeting, cooperative CUSO CU*Answers announced that board member Linda Bodie had been selected to serve as the organization’s newest board chair, replacing Scott McFarland. Bodie, who also serves as Chief Executive Officer + Innovator of Element Federal Credit Union (Charleston, WV), expressed her gratitude to the board for…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently completed the quarterly statistics for CU*BASE Alerts sent out between July 1st and September 30th, 2022. In total, CU*Answers posted 50 alert items, which marks the lowest Alert volume for a single quarter period since the Writing Team began tracking this data in 2015. Furthermore, August…