CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month statistics for alert items posted between July 1 and December 31 of 2020. In total, CU*Answers posted 126 alert items – 63 of these were posted in Q3 and another 63 were posted in Q4. Breaking these figured down month-by-month, July saw…
CU*Answers has launched a new online credit card processing interface, working with Fiserv. This new interface offers yet another platform that will allow credit unions the ability to have their credit cards in-house, on the CU*BASE core processing platform. “An in-house program can provide benefits to members like allowing them real-time access to their available…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, is now providing a secure Online/Mobile Forms catalog that has over 75 sample forms that can be embedded into a credit union’s website, mobile website, mobile app, and It’s Me 247 online banking, all at no charge. Now credit unions have another tool to step up…
CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, will move to a growing trend to develop mobile software first, then work up to a larger desktop version for its online banking products. In the past, using the graceful degradation strategy where desktop design was already in place, developers wanted to take advantage of new…
The CU*Answers Conversions team recently assisted staff at Growing Oaks Federal Credit Union with opening their doors December 8, 2020, using the data processor’s CU*BASE® platform. Growing Oaks FCU, located in Goldsby, Oklahoma is the only charter issued by NCUA in 2020 and the third credit union in the state to select CU*Answers for core…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced new video additions to the CU*Answers OnDemand video library, where clients can train at their own convenience. CU*Answers is a launching point for multimedia information and education, and OnDemand is just one of these options. Lani Lowing, Education Team Lead of Client Services and Education said, “Our…
West Michigan-based cooperative CUSO CU*Answers recently announced that the Client Services and Education team has added another client services representative. Elliot Petty has experience in logistics and holds Bachelor of Science in business administration. “We are excited to have Elliot join our team,” said Lani Lowing, team lead for the client services department.
AuditLink recently launched a new web conference series to offer an in-depth look at abnormal activity monitoring using CU*BASE. Held once per quarter, the conferences provide opportunities for credit unions to learn more about how the tool can be used to identify and monitor suspicious or high-risk activity across their member base. “This is a…
CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan, announced that Growing Oaks Federal Credit Union, based in Goldsby, Oklahoma, began processing for members on December 8th by utilizing the CUSO’s CU*BASE core data processing tools. Growing Oaks FCU became the latest start-up credit union to launch with behind the scenes help from…
CU*Answers announced that the volume of custom software project requests being submitted and developed by its Developer’s Help Desk (DHD) team is continuing to grow. During the most recent 12-month period, 295 custom projects were completed, which represented 9,300 programming hours. Additionally, 518 custom project requests were submitted, which resulted in 460 custom bids being…