On January 8, 2021, CU*Answers facilitated a virtual tabletop exercise for credit unions in Taylor, MI as part of the training and testing program for the Incident Response Plan. Participants began with an overview of Incident Response and the similarities to Business Continuity Planning. From there the exercise shifted to a walk-through of the Incident…
Credit unions on the cuasterisk.com network now have the ability to cut the middleman out of the lending process. Who is the middleman you might ask? It’s the application and underwriting process. Imagine credit union members being able to open a new loan with the click of a button. That is what CU*Answers has launched…
As a core data processor for nearly 300 credit unions, this time of year is tax processing season at CU*Answers. On the heels of year-end processing, teams begin the carefully planned and orchestrated process of generating the data files necessary to create all of the statements and reports required by the federal government. Coordinating the…
AdvantageCIO, a division of CU*Answers, recently announced it has launched a new credit union merger technology planning service to guide executives through the challenges of combining disparate networks into one secure and cost-effective combined network. The service reviews existing network configurations at both credit unions, inventories equipment and communications, identifies areas for optimization, and provides…
CU*Answers, the 100% credit-union owned, cooperative CUSO, headquartered in Grand Rapids, Michigan, has been a reseller of Accenture Mortgage Cadence’s LFC mortgage origination system since 2007. Over the last six months, five new clients of CU*Answers’ core platform came on board to use Mortgage Cadence for their mortgage originations: Western Division CU, Riverview CU, MyPensacola…
On January 13, 2021, CU*Answers presented a complimentary web-based educational course for credit unions to assist them in building, implementing, and testing a risk-based information security program. Titled, “Components of an Information Security Program”, participants were guided through the stages of developing a program from risk and technology assessment, asset inventory and classification, controls selection…
The CU*Answers SettleMINT EFT Team completed a credit card program for Lakota FCU, located in Kyle, SD, which will allow them to begin offering credit card loans to their members with the CU*BASE online credit card platform. “By utilizing the CUBASE online credit card platform Credit Unions are able to offer a valuable service to…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month average send rate for Client News emails sent from July 1 through December 31 of 2020. In total, CU*Answers sent out 348 Client News items, a decrease of 10 from the 358 Client News emails sent out during the same time frame…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month statistics for alert items posted between July 1 and December 31 of 2020. In total, CU*Answers posted 126 alert items – 63 of these were posted in Q3 and another 63 were posted in Q4. Breaking these figured down month-by-month, July saw…
CU*Answers has launched a new online credit card processing interface, working with Fiserv. This new interface offers yet another platform that will allow credit unions the ability to have their credit cards in-house, on the CU*BASE core processing platform. “An in-house program can provide benefits to members like allowing them real-time access to their available…