CU*Answers, the 100% credit-union owned cooperative CUSO, will be hosting another free Collections Roundtable on August 26th. This roundtable is an open forum discussion on collections laws, internal procedures, and CU*BASE processes. This is the 3rd session of the 2021 Collections Roundtable series. While a virtual session of the webinar will be available for those who…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, was an event sponsor at the 2021 Grand River Chapter CUs for Kids Golf Outing that took place at Thornapple Golf Club on Thursday, August 12. CU*Answers also registered a full team to help support the chapter. Credit union chapters play a strategic…
Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting another of their regular data analytics educational events named Asterisk Intelligence Week. The 4-day event held late-July was attended by 40 individuals from credit unions across the United States, all users of the CU*BASE® core processing software offered by CU*Answers. All sessions were free…
CU*Answers shows its commitment to ongoing client training by hosting University Weeks, which consist of a variety of web conferences and classroom courses condensed into a week-long period (Monday through Friday). These weeks are offered once a quarter. Lani Lowing, Client Services and Education Team Lead, stated “I am happy to announce that the 3rd…
CU*Answers Client Service and Education Team delivers an Education Report to their clients on a monthly basis. This newsletter outlines training events which will be held in the coming month. Lani Lowing, Education Team Lead states, “since the release of the Education Report in December 2012 we have 411 clients that enjoy this Newsletter each…
The CU*Answers Conversions team converted 10,558 members for Mercer County Community Federal Credit Union to the data processor’s CU*BASE® platform in August. Mercer County Community FCU, located in Hermitage, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers…
Affinity Credit Union will begin testing an integration to CU*BASE from a coin machine. This integration allows members to deposit coins into the machine, have them counted, and then have that amount deposited directly into their account. This saves teller time, as the member does not need to take a receipt to the teller line…
The It’s Me 247 family of web properties and ancillary applications serve 70 to 80 million web requests daily during the work week, announced cooperative CUSO CU*Answers This translates to between 800 and 1000 requests per second, on average. During peaks hours the It’s Me 247 web servers are responding to 1500+ requests per second.…
West Michigan data processor CU*Answers recently announced that over forty credit unions are currently live on the new Mobile First online banking platform. CU*Answers has been updating and rolling out a new, modern, mobile-first online banking platform over the last few months, putting it near the top of financial institutions’ online offerings. Early adopters and…
Within CU*Answers’ most recent release there were some great enhancements to the credit card cash back rewards program. Credit unions can now choose between three different pay out frequencies, as well as allow members to choose where they would like their payout to go: either a checking or savings, or directly back on the credit…