CU*Answers, the 100% credit-union owned cooperative CUSO, headquartered in Grand Rapids, MI, has released the results of it item processing disaster recovery test, held for all CU*Answers electronic check processing clients, during the week of August 13th, 2018. Teams at CU*Answers completed the annual test by restoring the CheckLogic environment and performing daily check processing…
CU*Answers, the 100% credit-union owned cooperative CUSO, headquartered in Grand Rapids, MI, will hold a Collections Roundtable Recap on Tuesday, August 28th, 2018 from 4:00–5:30 pm ET. The Roundtable Recap web conference will review hot topics discussed at the most recent Collections Roundtable held previously on August 14th. The training event will offer an open…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced it will be implementing the latest It’s Me 247 Online Banking upgrade for all credit unions on Wednesday, August 29th, 2018. As with every upgrade, this will be released to clients at no additional cost. The 18.08 Online Banking release includes an updated login history page that…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently extended their weekly Dashboard Dive webinar series into October. The 2018 Dashboard Dive series, facilitated by the Asterisk Intelligence team, began in February and was originally scheduled to run weekly through August. However, due to increased demand and the introduction of five new dashboards in the…
A free, three-part educational series of classes was offered via online webinar August 13th by CU*Answers, a 100% credit union-owned cooperative CUSO. The courses train credit unions on the Report Builder (Query) toolset within the CU*BASE core processing platform. Asterisk Intelligence, a team of data analysts at CU*Answers, led the trainings which received positive feedback…
Fourteen participants of CU*Answers’ What Makes Data Valuable Boot Camp program are currently benefiting from early access to yet another data management project in development at the CUSO. The Asterisk Intelligence team from CU*Answers is working on the creation of a native data warehouse solution in the CU*BASE® core and has opened the product for…
OpsEngine, the production center for CU*Answers, is proud to announce and welcome Nathan Miller to the position of Operator. With a background in a time-sensitive operational environment, strong organizational skills, and management experience, Mr. Miller will be an asset to the data center team. “Nathan has had several years of operations experience along with people…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently graduated sixteen participants from its 2018 What Makes Data Valuable Boot Camp. Over the past year, participants spent a total of eight days with CU*Answers executives and the Asterisk Intelligence team discussing data strategies within credit unions and guiding future data investments for the CUSO. “Attending…
As part of their Business Continuity program, CU*Answers performs regular failover and recovery tests for critical core-processing components. During the week of August 13, 2018, recovery teams completed an exercise to restore the Electronic Check Processing (ECP) server environment and perform critical business operations from an alternate facility for the purpose of validating procedures and…
The Lender*VP Collections team at CU*Answers announced that it has added Cornerstone Community Credit Union as its 20th client. The $21 million, Des Moines, Iowa credit union chose the CU*Answers team to help them consistently work on their delinquent portfolio. “Cornerstone Community was in the process of re-staffing their lending team and realized that we…