When the numbers were tallied, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it had experienced another year of significant growth for its loan servicing business unit. The unit is part of the CUSO’s Shared Resources and Staff (SRS) back office support team, and currently serves more than three dozen credit unions that are predominantly located in the Midwest. Xtend offers real estate and customized loan servicing support for credit unions that utilize the CU*BASE^® core data processing system from its partner CUSO CU*Answers, Inc., a cooperative CUSO also located in Grand Rapids, Michigan.

In commenting on the growth of the loan servicing portfolio, Xtend President Scott Collins noted, “We have been working with our partners on the CU*Answers Management Services team over the past several years to offer an effective servicing solution at a price point that is disruptive to the traditional marketplace. Our goal is to ensure that every credit union on the CU*Answers core platform is able to maintain the relationship with the member through servicing of the loan regardless of the loan type. We still have a ways to go, but we are proud that the three dozen mid-market credit unions our team assists on a daily basis are expanding their portfolios, while at the same time driving more of the income to their bottom line.”

Collins indicated that the number of credit unions supported by his loan servicing team increased by 17% from January 1^st through December 31^st of 2014.