CU*Answers, the 100% credit union-owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Iowa Credit Union League’s 88th Annual Convention held September 19-21th at the Coralville Marriott Hotel & Conference Center in Coralville, IA. CU*Answers wants to reach out to all Iowa credit unions attending and invite them…
CU*Answers is returning as an exhibitor to the Indiana Credit Union League 84th Annual Meeting & Convention held October 10-12th at the JW Marriott Indianapolis in Indianapolis, IN. CU*Answers wants to reach out to all Indiana credit unions attending and invite them to stop by their table and learn more about their CUSO. CU*Answers hopes…
Gulf Trust CU has joined the CU*SOUTH CUSO network for CU*BASE® core data processing. Gulf Trust serves over 4100 members in Pascagoula, MS – located on the scenic Gulf Coast. The CU had a problem with the limitations of their old core provider. “After reviewing four core processors, it was quite apparent to us within…
In designing a new digital member experience, Meridian Mutual FCU’s objective was to create a website that would address ADA regulations. CUSO Media Services, a CU*SOUTH Managed Service, worked with Meridian Mutual to design a website that features a new streamlined menu system, easy-to-navigate row-based design, and a robust accessibility plug-in that gives existing and…
CU*Answers, the 100% credit union-owned data processing CUSO, rolled out bundled forms for eSigning. Prevously if the loan has multiple forms the member needs to sign remotely, they get multiple emails. Beginning with the 18.07 CU*BASE® release, the eDS package feature will automatically be implemented, allowing credit union staff to group multiple forms in a…
CU*Answers, the 100% credit union-owned data processing CUSO, is introduced the new feature functionality of Virtual Closing Rooms in its online banking product It’s Me 247. Now with the 18.07 CU*BASE® data processing release, credit unions can also send members to the It’s Me 247 Secure Message Center to access the link to sign forms.…
CU*NorthWest, a cooperative data processing CUSO, recognized Metrum Community CU as the 2018 “Spirit of CU*NorthWest Award” winner. The credit union received the award for very actively collaborating to enhance CU*BASE® tools. At time of conversion their team was energized and enthusiastically embraced all the new features, functionality and efficiencies of their new core software.…
Mitek (NASDAQ: MITK, www.miteksystems.com), a global leader in mobile capture and digital identity verification solutions, and eDOC Innovations announced that they are partnering to bring Mitek’s Mobile Deposit® and its advanced risk mitigation features to eDOCMobile RDC. The enhancements to eDOCMobile RDC is in response to growing credit union demand, which over the past year…
As part of their quarterly web-based educational presentations on Business Continuity and Incident Response, CU*Answers has made available a key tool in helping credit unions improve their security measures and incident handling process. During the July presentation on Incident Response Planning, several attendees submitted a request for a digital copy of the featured Post-Incident Assessment…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined plans to communicate to clients a set of necessary upgrades to both the IBM iAccess Installer and LegaSuite. These upgrades are required to maintain ongoing support within the client network. Included in the emails will be AnswerBook links to a complete list of instructions for…