Asterisk Intelligence, a data analytics team at CU*Answers, which provides business intelligence consulting, fulfillment, and educational services to credit unions, recently completed a Data Tune-Up consulting engagement with a Texas based Credit Union.

A Data Tune-Up helps credit union partners learn how to manage their operations in ways which allow for more detailed analytics, insights, and opportunities to manufacture value.  Data can be found at the core of all operations, from member onboarding, product and service penetration, portfolio management, fee schedules, contact centers and many other areas of operations.  An intentional data governance strategy ensures your data markers, procedures, and systems are aligned in support of your organization’s data driven strategies.

“We are excited for the opportunity to partner with another credit union in support of their data driven strategies.” notes Thomas Hull, Business Intelligence Analyst with CU*Answers.  “Data Tune-Ups provide credit union management teams with not only tool training and resources needed to support their data initiatives, but also provides the historical operational trending and back office insights needed to quantify performance and enhance reporting.  Executives see first-hand the value that can be pulled out of data, opportunities to take action off of that data, as well as the short-comings which can arise when a data governance strategy is lacking.”